Onboarding is separate from your subscription — because doing it right takes real, hands-on work.
For Solo and Community groups, concierge onboarding is included with your plan. We walk you through setup, data migration, and configuration until you're up and running.
For Enterprise clients, onboarding is a professional services engagement. Migrating an entire jurisdiction — data from spreadsheets, Access databases, or another platform, configuration for your organization's specific rules, and training for every local secretary — is significant work. We price it honestly because proper onboarding is why our enterprise clients reach 95-100% adoption. Vendors who skip this step aren't saving you money. They're just making adoption your problem.